Quixtar Refuses To Pay Distributors?

Quixtar (Amway) appears to be refusing to pay bonuses to some of it's distributors.

Check this out:

November, 29, 2007

Quixtar/Alticore
7575 Fulton St. E
Ada, Mi 49355

Re: QBI Bonus and Founders Platinum Bonus

To whom it may concern,

We are writing you today to inquire about our Founders Platinum and QBI bonuses. To date, we have not received either of these bonuses. We have called your company several times to inquire about these bonuses. Each time we have encountered a similar response, “all bonuses affiliated with Team IBO’s are under review”. I didn’t realize the IBO’s affiliated with Team had different qualifications of those not affiliated with Team.

In May of ’07 my husband and I attended your Platinum Conference. We had a wonderful time, and your company laid out the red carpet for us. Your staff and the service went above and beyond to make our stay informative and enjoyable. We were informed there, by one of your staff members, that we were right on track for our QBI and Founders Platinum bonuses. According to our QBI tracking report for August of ’07, we are eligible for that bonus. To the best of my knowledge, 12 qualified months in 1 fiscal year also qualifies us for a Founders Platinum bonus.

We were independent business owners with your company for almost three years. As far as we know, we were business owners in good standing. Therefore, we fail to understand why you are holding our bonuses. As you know, the end of the year is rapidly approaching and we would greatly appreciate a response to this correspondence, in writing, which explains what exactly is being reviewed about our qualifications for these bonuses.

We appreciate your attention to this matter.

Sincerely,

Dominic & Terry Zettel
4093360

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(AMQUIX RESPONSE:)

From: Julie.Savara@quixtar.com
To: TNZETTEL@YAHOO.COM
Sent: Monday, December 3, 2007 2:53:46 PM
Subject: QBI Bonus

QBI money and trips are offered and paid at Quixtar's sole discretion. If you would like to appeal Quixtar's decision not to pay, you may seek conciliation through Quixtar's dispute resolution process.

Julie Savara

Are you serious?  Quixtar now pays it's IBO's at their discretion instead of actual qualifications.  What the hell?  How can any Quixtar IBO feel comfortable with that deal?

Quixtar and it's loyal IBOs are busy spouting off about the $60 million in new bonuses that the company has promised but from the looks of it, they can yank those bonuses out from underneath you at any time.

So much for the "best business opportunity in the world".

Comments

[johnny vinson]

wow quixtar will screw you out of your money just like the diamonds will. remember just dream the big dreams like they always tell you too do.

[ibofightback]

Bonuses outside the contractual plan have *always* been discretionary. This is nothing new.

I'd also not a key word in these folks letter "were". They obviously resigned to follow Team so is it really a surprise that Q* isn't going to pay them discretionary bonuses?

[Niki]

IboFightBack,
Are you kidding me? I was a q12 platinum 2 out of last 4 years and was NEVER told or saw in writing anywhere that these were "discretionary bonuses". What the heck? How can you possibly defend that? It will you next if you don't wake up. Q* owes these people the money and it should be paid - isn't it supposed to be that the people who do the work are the ones who make the money? This is just a sham that Q* did this. I am so over this business - I am done. I am so glad to be out of all the manipulation and control.